I moved down to the area at very short notice to start a new job, and so it was incredibly stressful for me to try find a place that was happy with given I had so little time. Several estate agents made my life very difficult, not returning calls and e-mails - the same, however, cannot be said for Alanna. Right from the moment I contacted her she treated my situation with passion and professionalism, a welcome change from my previous experiences. Alanna showed me around several properties, providing excellent insight into each one, as well as sharing her great knowledge of the local area; on top of this she provided clear and honest advice on what I should do that was always in my interests rather than her own. After I found my perfect property - a place that she herself recommended I look around - Alanna frequently went above and beyond her role requirements to provide the highest standard of service: staying late after work so my documents would be able to be processed as soon as possible, and even taking time out of her Sunday to make sure moving-in went as smoothly as possible. Without the incredible enthusiasm and support of Alanna I am sure I would not have found a property that ticks all the boxes I wanted when I initially set out looking, my experience was both enjoyable and successful because of her - as a professional, and as a person, I could not recommend Alanna highly enough.